With schools closing this week and further measured expected for COVID-19 pandemic, it’s clear now that many companies need to transition their force into a remote working team while people self-isolate at their homes.
But, if a business has not properly prepared for the impact of a full remote team, the sudden change can cause faults in collaboration, productivity, and connectivity, especially when it comes to IT.
In this article, we’ll outline 5 suggestions you’ll need to bear in mind when it comes to deploying a fully remote team of workers.
1: Collaboration and Communication through Microsoft Teams
It’s important to retain the same high level of communication which is usually shared between teams, from meetings to queries it’s essential that productivity is not lost through waiting for emails or relaying complex information between multiple calls. Microsoft Teams can solve and empower collaboration between remote teams.
This is why we at DHTS have partnered with Microsoft Teams. Teams allow communication not only through direct messaging but through sophisticated team calls via voice or video as well as the ability to share files, documents, spreadsheets and more seamlessly to co-workers or online teams, allowing for collaboration, discussion, and productivity.
We’re able to deploy Teams to your team instantaneously while providing consultation to getting the right architecture for a roll-out of this kind. We’re able to understand how your business can best use this software and help with adoption, planning, support and training, all remotely.
2: Implementing Cloud Storage with One Drive
If your company still has not embraced cloud storage then taking your team remote may be the best excuse to begin the migration. Using cloud software like Microsoft’s OneDrive and Sharepoint will allow you to keep one secure online source for all your files, allowing team members to access and edit; empowering collaboration with your work-from-home team.
If you’re looking to transfer your storage needs to the cloud we’re able to advise and support you while you make the transition.
3: Support & Training Network
Losing your team from the office and allowing them to set-up in an environment that may not be designed for work can lead to issues. Whether it’s connectivity, setting up or hardware issues, It’s important to put in place contingency plans and steps to anticipate common issues that may creep up.
Some common issues you may face:
- Printer problems. Connecting, installing, replacing catridges.
- Some households may have poor internet or router issues. Are router upgrades or dongles needed?
- Are your work from home team equipped with the right hardware to do their jobs correctly at home?
- Is the remote worker able to install and set-up necessary programs and software?
Again, if you’re concerned about these issues our award-winning team of IT experts can assist you in getting remote workers set-up. We’re also able to provide around the clock 24/7 support helping deal with all issues, from procuring new tech to fixing IT issues that will arise.
4: Security for Remote Teams
Working from home can potentially open your remote staff up to a myriad of security issues, especially if they’re deciding to use their own hardware. It’s essential that you put in place stringent cyber security measures, from multi-factor authentication when using accessing sensitive information, to setting up VPNs and firewalls.
If you’re concerned about a potential attack or ransomware striking while your team is remote, then it is imperative that you seek the support of cybersecurity experts, like us, to put in place the correct measures to protect your people.
We’ve chosen to partner with reputable companies that enable us to provide a complete and broad offering of protection for every device. As a certified Microsoft solutions provider, we have systems in place to notify us of new patches immediately upon release which enables us to monitor and enforce their installation in a controlled manner.