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Transitioning to Cloud-Based Storage Ready For Remote Working

DHTS Admin · Mar 31, 2020 · Leave a Comment

Using Cloud-Based storage is one of the best ways you can help your team who are working remotely 

Working remotely means you need to have a good cloud-based storage system in place. This can not only help to protect all of your existing work but allows your staff to collaborate more easily in a secure environment. If you don’t have this set up already, which options work for you will depend on your cloud-based needs. 

Having a cloud-based system also allows your staff members to stay productive, as they can access their work anywhere, anytime. With certain cloud plans, you’ll be able to scale up or down depending on your business needs which can be really useful as your company grows or if you end up not using as much. 

Firstly, you’ll need to know how much storage space you’ll require from your cloud provider. Take the time to figure out how much you currently use across your business’s computers or your existing cloud provider, or hire an IT specialist to calculate and set this up for you. 

Once you have this decided, you’ll need to determine whether you need a public or private cloud provider. If you handle a large amount of data which contains sensitive information, you’ll most likely require a private cloud provider where your data can be more secure. However, you might need to consult someone on this, as each provider has different benefits and costs depending on the level you need. When taking this into consideration, you’ll need to weigh up the costs and benefits in the long-term and who will manage this for you. Using an IT services provider means you could have this set up and managed for a set fee. 

If you’re a small-medium sized business, a public cloud provider such as Google, Amazon or Microsoft might suit you well, as they have a variety of plans for different needs. 

By moving to cloud-based storage, you can also ensure that you control the access to these files and update and enforce any security measures you would like for your users. 

If you plan on utilising home working more often, this could well be a good fit for your business. 

With an IT specialist on board, they can advise you on the best way to move certain data and software onto the cloud to ensure that you always have a backup which works for your business. 

Managing Your Team Through Technology When They’re Working From Home

DHTS Admin · Mar 30, 2020 · Leave a Comment

With your team more reliant than ever on working from home, make sure you know how to manage them efficiently with the best technology 

1). Set up an easy communication channel

One of the easiest ways you can manage your team is by having a clear and well set-up communication line. Perhaps you already use Slack, Zoom, Skype, Google Chat or Microsoft Teams in your business. If this is the case, make sure that all of your team have this set up at their home working space or get help to set this up remotely for all of your team. 

Once you have an established method of communication, try to maintain regular meetings and utilise your outlook or Google calendar to set reminders. If you want to do a team call, you can use Microsoft teams, Google Meet or Zoom to set up a virtual meeting room. 

Whilst it’s tempting to try and monitor the activity of your team, instead set more outcome-focused goals and use your new communication tools to check in on this. If your team are more reliant than ever on home working, you might need to increase the amount of one to ones you offer. 

2). Have a clear outline for tasks and expectations

Whilst your team might have multiple projects to be dealing with, at this time you should set down 2 or 3 main objectives and check-in with each team member so they stay on track. 

You can also give them the tools they need to help priotise their work, some of which could include: 

  • Microsoft Teams
  • Milanote
  • Google Docs
  • Trello 
  • Asana
  • Basecamp

Within these tools as well as in your established communication channels, you can set up teams for your employees to have their own private space to discuss and collaborate on projects. In addition to this, you can also use online project boards to set goals and deadlines for reviews and completion which can then feed into your one to one meetings. 

By having a well set up project board and managing expectations for tasks, you can easily track the progress of your employees on their individual tasks. 

3). Have all of the documents and resources they need in one place 

If you don’t have this set up already, it’d be a good idea to have all of your essential documents and resources in one easy to manage and secure place online. 

By utilising cloud storage such as Google Drive or Onedrive, it’s a great way to ensure that all of your team can access the documents they need, regardless of where they are. If you’re already using or plan to use Microsoft Teams, you might want to consider using Onedrive for how easily it connects to your documents and existing projects, allowing you to easily share and collaborate on documents which are automatically stored and saved. 

Once you have this setup, or if you already do, make sure that all of your team are already working from this on their home working set up. This will ensure that you’re not likely to lose any valuable work whilst they’re at home. 

4). Don’t forget about team-building 

Whilst it might not come to mind when you think of working from home, it’s important to use technology to connect and continue spending time with your team. 

You may find that you’ve increased your video calling and one to one times, but you can also use Google meets or Zoom for virtual coffee dates, online training or team-building exercises.

6 Management Ideas for getting the most out of your Remote Team

DHTS Admin · Mar 24, 2020 · Leave a Comment

During COVID-19 many of us are now in the situation where we need to manage teams remotely. Not having face to face contact with your usual team can present some inherent issues and really put into question the trust you may have with some team members, especially those who may need direction.

So, it’s important for leaders to not only brush up on tips on how to effectively work from home themselves, but to also understand how to get the most from your team while you’re all working remote.

If you’re looking for some tips on taking your team remote when it comes to it then read our latest article: 4 things to keep in mind when taking your team remote.

Manage with goals and complete projects, weekly & quarterly goals.

When you have a remote team it’s important to bring in a series of achievable goals for your remote team to work from. Break down your project into manageable milestones and make sure they adhere to the timelines. 

It’s important for your team to have milestones and structure so they’re able to overcome productivity and distraction issues if they know there is a deadline to meet. Your remote team should also be using lists and organisational tactics to keep on track of their work while working from home. 

Using a tool like Trello, a kanban style collaborative board can help your team with moving projects along at a structured pace. 

Set out expectations early

There will be a lot of confusion and misinformation about a myriad of things when you suddenly take your team remote. It’s important to brief your team about all expectations you and the company has for your team from the outset. 

It’s generally a good idea to create a shared document with all information laid out, working hours, meeting schedule, technology that is needed and support networks you may have taken on.

Use the same collaboration apps

Nothing will cause confusion and lost time in productivity than a fractured team using different collaboration and storage tools. It’s essential you get your team all using the same communication and cloud platform, one such platform is Microsoft Teams, which allows multi-channel communication, voice/video meetings and file sharing, something we can help set up for you for free. 

Set regular meetings and catch ups

Make sure you’re getting your team together with a regular time specific slot, this kind of consistency can be good team morale and productivity and allows you to check in targets and goals you set earlier. Again, try to use a platform like Microsoft Teams, which will allow for multi-party video conferencing, allowing that needed face to face time with your team. 

Prepare for emergencies and sudden changes

The past two weeks have felt like a year and with the rate of changes throwing us all off guard it’s important you expect the worst and prepare for it. Whether it’s understanding the skills and role each member will play and whether you’re able to spread the workload if someone was to become sick, or to prepare for the unfortunate possibility of layoffs. It’s important you have all your bases covered during this time. 

Foster a collaborative and inquisitive mindset

Keep communication open at all times, allow your team members to send you direct messages over team, or to call with queries. Some of your team is isolating alone will begin to feel very lonely, so it’s important to be there to support and encourage and the days go on.

And, the same goes for encouraging each of your team members to discuss and ask questions to each other, collaboration tools like Teams can make that process very easy. One suggestion may be to break the day up with a quick remote team game, or non-businesses related chat, asking everyone how they’re holding up can go a long way. 

If you’re feeling overwhelmed with the sheer amount of planning and disruption caused by suddenly transitioning your team to work from home, then allow us to help with the burden of collaboration, set-up and ongoing support. We’re offering free Microsoft Team’s set-up and training sessions for your team to get them onboarded straight away, as well as offering 24/7 ongoing support for your team remotely. 

Simply fill in the form below to get in touch, or read more here:

 

4 Things to keep in mind when taking your team remote.

DHTS Admin · Mar 23, 2020 · 1 Comment

With schools closing this week and further measured expected for COVID-19 pandemic, it’s clear now that many companies need to transition their force into a remote working team while people self-isolate at their homes.

But, if a business has not properly prepared for the impact of a full remote team, the sudden change can cause faults in collaboration, productivity, and connectivity, especially when it comes to IT.

In this article, we’ll outline 5 suggestions you’ll need to bear in mind when it comes to deploying a fully remote team of workers.

1: Collaboration and Communication through Microsoft Teams

It’s important to retain the same high level of communication which is usually shared between teams, from meetings to queries it’s essential that productivity is not lost through waiting for emails or relaying complex information between multiple calls. Microsoft Teams can solve and empower collaboration between remote teams.

This is why we at DHTS have partnered with Microsoft Teams. Teams allow communication not only through direct messaging but through sophisticated team calls via voice or video as well as the ability to share files, documents, spreadsheets and more seamlessly to co-workers or online teams, allowing for collaboration, discussion, and productivity.

We’re able to deploy Teams to your team instantaneously while providing consultation to getting the right architecture for a roll-out of this kind. We’re able to understand how your business can best use this software and help with adoption, planning, support and training, all remotely.

2: Implementing Cloud Storage with One Drive

If your company still has not embraced cloud storage then taking your team remote may be the best excuse to begin the migration. Using cloud software like Microsoft’s OneDrive and Sharepoint will allow you to keep one secure online source for all your files, allowing team members to access and edit; empowering collaboration with your work-from-home team.

If you’re looking to transfer your storage needs to the cloud we’re able to advise and support you while you make the transition.

3: Support & Training Network

Losing your team from the office and allowing them to set-up in an environment that may not be designed for work can lead to issues. Whether it’s connectivity, setting up or hardware issues, It’s important to put in place contingency plans and steps to anticipate common issues that may creep up.

Some common issues you may face:

  • Printer problems. Connecting, installing, replacing catridges.
  • Some households may have poor internet or router issues. Are router upgrades or dongles needed?
  • Are your work from home team equipped with the right hardware to do their jobs correctly at home?
  • Is the remote worker able to install and set-up necessary programs and software?

Again, if you’re concerned about these issues our award-winning team of IT experts can assist you in getting remote workers set-up. We’re also able to provide around the clock 24/7 support helping deal with all issues, from procuring new tech to fixing IT issues that will arise.

4: Security for Remote Teams

Working from home can potentially open your remote staff up to a myriad of security issues, especially if they’re deciding to use their own hardware. It’s essential that you put in place stringent cyber security measures, from multi-factor authentication when using accessing sensitive information, to setting up VPNs and firewalls.

If you’re concerned about a potential attack or ransomware striking while your team is remote, then it is imperative that you seek the support of cybersecurity experts, like us, to put in place the correct measures to protect your people.

We’ve chosen to partner with reputable companies that enable us to provide a complete and broad offering of protection for every device. As a certified Microsoft solutions provider, we have systems in place to notify us of new patches immediately upon release which enables us to monitor and enforce their installation in a controlled manner.

New Updates Coming for Microsoft Teams

DHTS Admin · Nov 4, 2019 · Leave a Comment

Microsoft Teams, the instant message and team collaboration tool used by millions of enterprises around the world (Including us) has received some fantastic quality of life updates and features which aims to ‘Enhance collaboration and business processes for all workers’

What’s New in #MicrosoftTeams | #MSIgnite 2019 https://t.co/RPBvzsGihr
-Private channels
-Multiwindow capabilities
-Messaging extensions
-Tasks
-Outlook integration
-So much more! pic.twitter.com/V9Eed9Vdpu

— Microsoft Teams (@MicrosoftTeams) November 4, 2019

Top-level updates:

Teams has released more than 30 new updates, in this blog we’ve outlined the top changes we think will be interesting for our clients. If you’d like to see all over the content updates, see their official press release.

Private Channels
Multi Window Chat
Messaging Extensions
Channel Pinning
Outlook Integration with Teams
Tasks in teams
Whiteboard integration
Advisor for Teams
Policy Packages
Safe links

Private channels enable users to create channels within existing teams that can be viewed and accessed by only select members of that team. Users can create a private channel by selecting “Private” under the privacy settings of the new channel.

Multiwindow capability provides users the option to pop out chats, meetings, calls or documents into separate windows to help you streamline their workflow. Multiwindow capabilities will start rolling out early next year.

New messaging extensions including Polls and Surveys will be available in Teams chat and channel conversations. Click on “…” at the bottom of the message compose box in a chat or channel to access these extensions and solicit instant feedback on shared items or questions. These will start rolling out later this year.

Pinned Channels allows users to keep important channels at the top of your teams list for easy access. This capability will be available later this year.

New integration between Outlook and Teams makes it easy to collaborate no matter where the conversation is taking place. The user can move an email conversation from Outlook, including attachments, into a Teams chat or channel conversation by clicking on the ‘’Share to Teams’’ in Outlook. They can also share a conversation from Teams to an Outlook email by clicking on the more options (‘’…’’) icon in a conversation. This will start rolling out early next year.

Tasks in Teams gives you a new unified view of your personal and assigned tasks within Teams. It consolidates your tasks across Microsoft To Do, Teams channels, Planner and Outlook. Users have smart views including tasks assigned to you, the priority as well as start or due date. Users can choose the view that works the best for them – list, boards, charts, schedules – to get things done. It will be available to users early next year.

Microsoft Whiteboard is now generally available in Teams Meetings via the share tray. This gives teams an infinite digital canvas for meeting participants to ideate and collaborate whether they are in the same room or working remotely.

Advisor for Teams assists IT admins in planning a successful Teams deployment for their organization, offering recommended plans and a collaboration space for the deployment team to streamline the roll out of all the Teams workloads, including messaging, meetings and calling workloads. This feature will be in public preview later this year.

Policy packages make it easier to assign policies and ensure your users have access to the Teams capabilities they need. IT Admins can assign a policy package, a collection of predefined policies and policy settings, to users who have similar roles in the organization. The first set of policies packages are available now and are designed for roles in the education space. We will continue to release more policy packages soon. Learn more here.

Safe Links in Microsoft Teams, powered by Office 365 Advanced Threat Protection, now safeguards Teams messages from harmful links in real time. When a web address (URL) is shared in a private chat or channel conversation, Teams will perform a time-of-click verification of web addresses and alert users of any risk such as malware or viruses.

As you can see there is a huge amount of content and productivity updates coming to teams very soon. If you’re looking to implement a product like teams into your business to help improve team communication and productivity then don’t hesitate to get in touch with us here at DHTS, as Silver Microsoft Silver Partners we have the knowledge and experience to implement teams as well as other Microsoft software into your business.

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