24x7 IT SUPPORT
DHTS are specialists in providing IT Support to small and medium sized businesses, for the new or smaller business employing a dedicated IT department can seem like a too expensive luxury, for the larger business with their own internal IT staff our comprehensive range of services can supplement your in-house IT with the perfect mix of services.
Our support packages are designed for those businesses who would like the peace of mind in having access to unlimited telephone and remote support with or without onsite visits included for a low fixed monthly cost allowing you to budget in advance. We have partnerships with all the major hardware and software companies and we’ve long been a Microsoft Certified Partner.
As a DHTS Support customer you will benefit from:
· 24/7 Help Desk support so you can call us at any time.
· Instant remote support to fix your problem immediately.
· Rapid on-site response from certified system engineers.
· Preventative maintenance performed on a regular basis.
· Specialist management and alert system that informs us and you of any issues.
· 1TB of secure online backup.
· Network administration, add or change users, printers etc.
· Our IT expertise covers Servers, PC’s, Macs, PDA's and more.
· System audit and asset register with recommendations for development.
· Security advice and implantation of agreed policies.
· Management of suppliers and warranties.
· Guaranteed SLA's.
Our IT support options fit most businesses, so whether you’re a start-up or an established company we’ll work together with you to find the right support package.
